Poolside Fabric Outdoor Furniture | Alexander Francis

Our Guarantee

Our Guarantee

You can be sure that our furniture has been designed and crafted to the highest standard, giving you confidence and peace-of-mind when buying. Manufactured using the finest quality materials which are constructed by skilled, experienced craftsmen to create an exceptional standard of furniture that is designed and built to last. That is why our products come with a 5-year guarantee, which covers the manufacture, durability and design of your selected furniture.

Customers do not need to register for the guarantee to be valid. However, proof of purchase will be required should any claim arise.

Our furniture is guaranteed for 5 years with a valid proof of purchase from the original buyer against any manufacturing or material defects. This guarantee does not cover damages that arise from:

  • Any furniture or products used in a business or commercial environment unless otherwise agreed beforehand
  • Damage resulting from improper assembly or set up, misuse, negligence or normal wear and tear
  • Cushions, covers and glass are guaranteed for a period of 2 years from the date of purchase.