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Testimonials

Our customers have got great things to say about us and our furniture and a few of them have sent in some beautiful photos of our rattan furniture in their gardens, conservatories and on their balconies and patios. We've included some photos and testimonials from some of our happy customers. You can read the latest reviews from customers on our Trustpilot page.

 

 

 

 

 

 


Julia Palmer

The furniture looks amazing! Thank you and the client loves it. I thought you may like to see how it all looked

 Julia Palmer's sofa set

 


 Carl Gerrard

 

 


Tony & Katy Willis

The furniture all arrived and is looking great in the garden. Totally enjoying making use of it in the current weather.

 

 

 


 

Jayne Hollin

 

 


 

"The Quality and Style that we found with Alexander Francis was second to none. So much so that we sent sofas over to California as we felt that we could not match quality against cost. The fabric used in the upholstery is first class, the manufacture and attention to detail is far superior to what we imagined it to be, In short, A fantastic product that deserves all the positive feedback it gets."

 

Mark Hardwicke, Palm Springs, US

2 Tuscany Day Beds

 

 Tuscany Brown Rattan Sofa Set

 

Brown Rattan Sofa Set by Fire

 


Howard Jupp, Berkshire

Napoli 6 Seat Bar Set in Black Rattan

 

Black Rattan Bar Set with 6 High Back Stools

 


 

Erminio Porcaro, Wick

Sicilia Garden Furniture

 

 Sicilia Barset and Sofa Set on Patio

 


 

Jane Bell

 

" I have to say that the service I have received from start to finish has been wonderful. I have recommended you to all my friends and I fully intend to use your services again. Many thanks, fantastic"

 


 

Jenny Blaney, Italy

Milano Sofa Set

Milano Natural Brown Rattan Sofa Set

 

Milano Brown Rattan Large Outdoor Sofa Set from Alexander Francis

 


 

Sue Dunne

 

"Thanks a million for everything. We've had only rave comments on the garden furniture, we can't recommend it highly enough. Fantastic customer service also!!!!!!"

 


 

Rosemary Baker, Hampshire

Tuscany Bistro Set

 

Rattan Furniture on Garden Decking

 


 

Clare Falls, Surrey
Black Tuscany Sofa Set

 

Black Tuscany Rattan Day Bed

 


 

Anup Sandal, Berkshire

"I ordered the 7 seater Silicia sofa set. The quality is fantastic and you can see the difference compared to other rattan sets. Definitely worth the money."

 


 

Paul Mellor, ModenaLifestyles.com

Tuscany Sun Loungers

 

 Rattan Sun Loungers Modena Houses

 Tuscany Sofa Set

Rattan Sofa Set Modena House

 


 

Richard Whitehouse, Cornwall Hotel

"We bought a lot of sun loungers from Alexander Francis for our hotel and spa as we wanted them to be high quality with a luxurious feel and to pass the test of time. Great quality furniture and looks fantastic, just what we were looking for and our customers love it too."

Tuscany Sun Loungers

 

Cornwall Hotel, Rattan Sun Loungers

 

Cornwall Hotel Rattan Sun Loungers in Spa

 


 

Alex Howie, London

"Just a wee note to say that we are very happy with the Veneto sofa & chairs, so thank you.The pics of the chairs make them look small when really they are nice and large, so I reckon you're missing a trick by not showing someone sitting on them. Whereas I could see the design and beauty in them, some of my friends could not, until they saw my pics of the furniture in context, so that's worth thinking about too. You were very helpful & I really appreciated it! I hope this helps! Thanks again"

Veneto Bistro Set

 

Veneto Garden Furniture on Roof Terrace

 



Piers Smart

Sicilia 8 Seat Dining Set

Black Rattan Dining Set for 8 People

 

 


Liz & Mark Stammers - Lower Shiplake Henely on Thames.

 

"We couldn't be happier with the service & stunning rattan furniture from Alexander Francis. It has completely transformed our decking. A fantastic purchase! We would most definitely recommend to friends."
Tuscany Sofa Set

 

Brown rattan Tuscany sofa set

 

 


 

Sicilia Black Rattan Corner Sofa

Black Rattan Garden Furniture Sofa Set

 


Jo Hickson
Tuscany Day Bed

"This is the most wonderfully relaxing spot in our garden. We love!"

 

Brown rattan garden day bed

 


 

Suzanne Drummond, County Durham - Facebook Giveaway Winner!

We ran a competition on our Facebook page where one lucky fan would WIN our luxury rattan Tuscany day bed worth £895. Suzanne was our winner, and here she is just after it was delivered! "I'm one happy girl!"

 

Rattan Tuscany Day Bed Competition Winner

 

 

 


 

Mr and Mrs G Russell, London

"The delivery guys were great, they promptly delivered around 8:30 in the morning and their attitude was terrific. The product is the best we have seen on the market and the price well, its worth every penny. Just waiting for the sun to come out but even without it the day bed looks stunning. The product was well packaged and when set up looked exactly as it did on your website. All in all from our experience, Alexander Francis have provided a great product along with excellent customer service. It proves that there are still companies in this country who pride themselves in knowing what the customer wants and are willing to provide it. Well done, Keep it going we will certainly use you again. To all your staff who have been very helpful, a few pictures of our new furniture in the garden room."

Tuscany 8 Piece Sofa Set

 

Rattan Garden Furniture Indoors

 

Outdoor/Indoor Furniture - Rattan in Conservatory

 


 

Jennifer Ralph, Cheshire

"Just a quick note to thank you for an amazing service. We ordered the day bed from you a week or so ago, it arrived promptly and is perfect. Yours is a great example of blending the convenience of the web with a great team of 'real people' on hand to give us information and assistance when needed. I cannot praise the service or the quality of products highly enough. We have already recommended your company to many of our friends"

 


 

Tim Fifield and Mandy Masters, West Sussex

"I bought a Tuscany daybed set from you last year and said I'd send  photos of it in use. Well, the shed conversion took a little longer than expected ..... and I haven't had time to go through photos to find some of it in use, so hope this will do. The sofa is just a great size, easy to move, comfortable, and easy to clean. It was also a great bed for people who were too scared to sleep on the mezzanine platform. Thanks again, it is a much loved piece of furniture."

Tuscany Day Bed

 

Barn Conversion, Before Photo

 

Rattan Furniture in Barn Conversion

 


 

Alex Wallace-Dunlop, Devon

 "Just a note to let you know that we received the Tuscany garden furniture yesterday (2 days from order to delivery - what service!) and are absolutely thrilled.  It looks fantastic and we think it represents amazing value for money."

 


 

Tim Jupp

 

Rattan Day Bed by Fire

 


 

Rachel Lawton, Kent

"It's not often my expectations are exceeded, but in this case they have been friendly, prompt service and a great product. Many thanks - looking forward to receiving the matching loungers!"

 


 

C Tompkins, Loughborough

"I have to say, I think your products are fantastic. The day bed was just as described on the website and the loungers are of an equally high standard. The cushions are perfect for outdoors and it’s clear that a lot of thought has gone into your products. I’ve no idea how you do it for the price!"

Tuscany Day Bed

 

Rattan Sofa on the Patio

 


 

S.Duffy, Stockton-on-Tees

"The service I received from Alexander Francis was outstanding!! I ordered my beautiful rattan furniture online on the Monday and was sitting on it in my conservatory by the Thursday!! I couldn’t believe it. I’m delighted with it and would recommend Alexander Francis to everyone! Many thanks."

 


 

Sara Kaye, Hampshire

"Just wanted to say thank you so much for the new cushion covers, they look great! Also, I recommended your company to my Aunt who has ordered her garden furniture - we're both really impressed with your great customer service. Best regards."

 



Beth Morgan, Cambridgeshire

"The overall response from our guests to the garden set was 10/10 - even from the traditionalists amongst them; not surprising the men went 'ape' and asked me to forward your website address which I did on Sunday morning as a good hostess is suppose to!  So fingers crossed! Some of them have apartments with terraces in town (including lap pools, not that I'm complaining with my lot) and a couple with beach front homes in the UK and South of France. It's definitely the feet on the sofas which are distinctive."

Sicilia Day Bed & Sicilia 8 Seat Dining Set

 

Black Rattan Sofas and Chairs in the Garden

 

Black Rattan Day Bed on Garden Decking

 


 

T R Harrington, Oxford

"Arrived safely, and very pleased with the piece."


 

Paul & Lynsey, Belgium

"We've just received our Tuscan Daybed and got it set up on the balcony ready for summer. It was easy to assembly, feels very high quality, and looks fantastic. Delighted! Our thanks to all the friendly and extremely helpful staff at Alexander Francis."

Tuscany Day Bed

 

Tuscany Rattan Day Bed

 

Tuscany Rattan Furniture Day Bed

 


 

Diane Cartwright, Cheshire

"Just to say thank you for your professional service with the purchase of our new garden furniture. The coffee table and sofas are excellent and have received many compliments from our friends. We look forward to ordering the matching sun loungers for the pool!"

 


 

R D Anderson, Bath

"Highly delighted with our rattan day bed, service was excellent and delivered well within stated time 10/10 Thank You."

 


 

Zoe Lukas, York

"Just a note to say my lounger arrived this morning. I love it, it's comfy and the cushion is lovely and soft. I was worried about buying it online but it's perfect and very close to your photos on the website. Many thanks."

 


 

Helen Benton, Cambridgeshire

"Very good service and communication once again....thank you x"

 


 

Giles Haynes, Valencia, Spain

"Thank you Alexander Francis, we couldn't be more pleased with our rattan loungers, they look great by the pool. Your delivery team are 1st class. The items arrived in time for my wife's birthday; they were packaged well and in perfect condition. Once again, thank you very much."

 


 

Phred Steer, Bristol

Tuscany 4 Piece Sofa Set

Alexander Francis Rattan Furniture Under Parasol

 


 

A C Fisher, Peterborough

"My furniture set was delivered this morning, I certainly wasn't disappointed! The delivery and set up was great. Thank you Alexander Francis for all your help and keeping me so well informed of the progress."

 


 

Georgina Moore, Surrey

"We've just received our rattan furniture. It's beautiful and looks stunning on our patio. I am so glad that I found you all on the internet. You demonstrated great customer service. I will certainly recommend your services to our friends."

 


 

Lisa Chinchuck, Surrey

"I really can't thank you enough ! I have searched for 6 weeks to find the perfect day bed and I am so happy. I couldn't find the right one ! When I discovered your website last night I nearly had kittens !! I am so excited and your customer service is just outstanding. I can't believe that I am getting my daybed on Friday it's just amazing. Thank you for sending me the link for the cushions and just a big thank you for everything."

 


 "I love our Milano sofa set, there's so much room! It looks gorgeous with the navy covers too."

Beth Hope, Bristol

Milano Sofa Set & Chair

Milano Sofa Set Chair in the Garden

 

Milano natural brown rattan large sofa set

 Mialno natural brown rattan large outdoor sofa set


 

Tony, Cheshire

"The furniture looks fantastic thank you"

Milano Sofa Set & Chair

Conservatory Indoor and Outdoor Furniture

 


 

Mrs W Markland, Sheffield

"I have just taken delivery of our Tuscany furniture. I feel the need to thank you for your excellent service and to say the furniture looks wonderful. The quality is excellent, and I shall be spreading the word that if garden / conservatory furniture is what you're looking for then look no further than Alexander Francis! I can't believe I'd never heard of you before, and so glad I happened to find your website. So thank you once again!"

 


 

Keith Budge, Essex

"The replacement furniture has arrived safe and sound and looks fantastic. I would like to express my gratitude to you both for the splendid way in which you handled  this transaction, you really could not have done any more. The product is first class and it's been an absolute pleasure dealing with such a professional and caring company. I will actively promote your company among friends and family, and wish you the success you deserve."

 


 

Jamie McClelland, Reading

Rattan Furniture in Garden

 
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