Testimonials
"The delivery guys were great, they promptly delivered around 8.30 in the morning and their attitude was terrific. The product is the best we have seen on the market and the price well, its worth every penny. Just waiting for the sun to come out but even without it the day bed looks stunning. The product was well packaged and when set up looked exactly as it did on your website. All in all from our experience, Alexander Francis have provided a great product along with excellent customer service. It proves that there are still companies in this country who pride themselves in knowing what the customer wants and are willing to provide it. Well done, Keep it going we will certainly use you again"
Mr and Mrs G Russell, London
"To all your staff who have been very helpful, a few pictures of our new furniture in the garden room."
Tuscany 8 Piece Sofa Set
Jennifer Ralph, Cheshire
"Just a quick note to thank you for an amazing service. We ordered the day bed from you a week or so ago, it arrived promptly and is perfect. Yours is a great example of blending the convenience of the web with a great team of 'real people' on hand to give us information and assistance when needed. I cannot praise the service or the quality of products highly enough. We have already recommended your company to many of our friends"
Tim Fifield and Mandy Masters, West Sussex
"I bought a Tuscany daybed set from you last year and said I'd send photos of it in use. Well, the shed conversion took a little longer than expected ..... and I haven't had time to go through photos to find some of it in use, so hope this will do. The sofa is just a great size, easy to move, comfortable, and easy to clean. It was also a great bed for people who were too scared to sleep on the mezzanine platform. Thanks again, it is a much loved piece of furniture."
Tuscany Day Bed
Alex Wallace-Dunlop, Devon
"Just a note to let you know that we received the Tuscany garden furniture yesterday (2 days from order to delivery - what service!) and are absolutely thrilled. It looks fantastic and we think it represents amazing value for money."
Rachel Lawton, Kent
"It's not often my expectations are exceeded, but in this case they have been: friendly, prompt service and a great product. Many thanks - looking forward to receiving the matching loungers!"
"I have to say, I think your products are fantastic. The day bed was just as described on the website and the loungers are of an equally high standard. The cushions are perfect for outdoors and it’s clear that a lot of thought has gone into your products. I’ve no idea how you do it for the price!"
Tuscany Day Bed
C Tompkins, Loughborough
"The service I received from Alexander Francis was outstanding!! I ordered my beautiful rattan furniture online on the Monday and was sitting on it in my conservatory by the Thursday!! I couldn’t believe it. I’m delighted with it and would recommend Alexander Francis to everyone! Many thanks."
S.Duffy, Stockton-on-Tees
"Just wanted to say thank you so much for the new cushion covers, they look great! Also, I recommended your company to my Aunt who has ordered her garden furniture - we're both really impressed with your great customer service. Best regards."
Sara Kaye, Hampshire
"The overall response from our guests to the garden set was 10/10 - even from the traditionalists amongst them; not surprising the men went 'ape' and asked me to forward your website address which I did on Sunday morning as a good hostess is suppose to! So fingers crossed! Some of the have apartments with terraces in town (including lap pools, not that I'm complaining with my lot) and a couple with beach front homes in the UK and South of France. It's definitely the feet on the sofas which are distinctive."
Sicilia Day Bed & Sicilia 8 Seat Dining Set
Michelle Ashkettle, Surrey
“Arrived safely, and very pleased with the piece.”
T R Harrington, Oxford
“Just to say thank you for your professional service with the purchase of our new garden furniture. The coffee table and sofas are excellent and have received many compliments from our friends. We look forward to ordering the matching sun loungers for the pool!”
Diane Cartwright, Cheshire
“Highly delighted with our rattan day bed, service was excellent and delivered well within stated time 10/10 Thank You.”
R D Anderson, Bath
“Just a note to say my lounger arrived this morning. I love it, it's comfy and the cushion is lovely and soft. I was worried about buying it online but it's perfect and very close to your photos on the website. Many thanks.”
Zoe Lukas, York
“Very good service and communication once again....thank you x”
Helen Benton, Cambridgeshire
“Thank you Alexander Francis, we couldn't be more pleased with our rattan loungers, they look great by the pool. Your delivery team are 1st class. The items arrived in time for my wife's birthday; they were packaged well and in perfect condition. Once again, thank you very much.”
Giles Haynes, Valencia, Spain
Tuscany 4 Piece Sofa Set
Phred Steer, Bristol
“My furniture set was delivered this morning, I certainly wasn't disappointed! The delivery and set up was great. Thank you Alexander Francis for all your help and keeping me so well informed of the progress.”
A C Fisher, Peterborough
“We've just received our rattan furniture. It's beautiful and looks stunning on our patio. I am so glad that I found you all on the internet. You demonstrated great customer service. I will certainly recommend your services to our friends.”
Georgina Moore, Surrey
"I really can't thank you enough ! I have searched for 6 weeks to find the perfect day bed and I am so happy. I couldn't find the right one ! When I discovered your website last night I nearly had kittens !! I am so excited and your customer service is just outstanding. I can't believe that I am getting my daybed on Friday it's just amazing. Thank you for sending me the link for the cushions and just a big thank you for everything."
Lisa Chinchuck, Surrey
Milano Sofa Set & Chair
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Beth Hope, Bristol
"The furniture looks fantastic thank you"
Tony, Cheshire
"I have just taken delivery of our Tuscany furniture. I feel the need to thank you for your excellent service and to say the furniture looks wonderful. The quality is excellent, and I shall be spreading the word that if garden / conservatory furniture is what you're looking for then look no further than Alexander Francis! I can't believe I'd never heard of you before, and so glad I happened to find your website. So thank you once again!"
Mrs W Markland, Sheffield
"The replacement furniture has arrived safe and sound and looks fantastic. I would like to express my gratitude to you both for the splendid way in which you handled this transaction, you really could not have done any more. The product is first class and it's been an absolute pleasure dealing with such a professional and caring company. I will actively promote your company among friends and family, and wish you the success you deserve."
Keith Budge, Essex
